Shipping & Returns

Shipping Information

Continental US:

All prints are carefully packaged in Ellie’s Charleston, SC based studio. Prints will not be shipped on Sundays or US Holidays. We currently work with USPS, UPS, and FedEx.

International, Hawaii, & Alaska:

Please inquire via email for shipping information. Shipping partners and fees depend upon location.

Returns & Exchanges

Returns:

All prints, giftcards, and commissions are final sale.

If a print arrives damaged, or you are unhappy with the product, please let us know so we can help.

Please contact us within 10 days of receipt of the product.

Exchanges:

If you are gifted a print, but you’d rather a different one, please contact us and we can work with you for a print at the same or lesser value.

Ellie Caroline Studio
164 Market Street, Suite D
Charleston, SC 29401